In the realm of compounding pharmacies, disparities abound. At Expert Compounding Pharmacy, we uphold an unwavering commitment to quality across every facet of our operation. We procure only the finest-grade chemicals, employ state-of-the-art equipment, and prioritize the ongoing training and education of our technicians and staff. Moreover, we adhere to a rigorous policy of subjecting our products to random potency testing. This practice isn't just about ensuring the quality of the medication; it encompasses the integrity of the entire compounding process. Our experience has shown that this proactive approach significantly enhances treatment outcomes for our patients.
Furthermore, our pharmacy boasts a robust system designed to facilitate follow-ups on newly dispensed medications. Recognizing the pivotal role of compliance in treatment efficacy, we proactively engage with patients to address any concerns and ensure that our pharmacists are readily available to provide expert guidance and support. While our emphasis on delivering quality medications and top-tier customer service may impact the final price of our products, we firmly believe it's a small price to pay for the provision of optimal care.
Allow me to recount a recent incident at our pharmacy:
A longstanding patient reached out to me, explaining that she had opted to fill her prescriptions elsewhere due to a considerable price discrepancy. After a month of using the medications from the alternate pharmacy, she began experiencing health issues. She inquired about our potency testing practices, prompting me to confirm our periodic random checks. Sensing her concern, I agreed to have the medications she was using tested for potency. The results revealed startling figures of 51% and 62% potency. According to USP <795>, compounded prescriptions must meet stringent guidelines, containing no less than 90% and no more than 110% of the active ingredient. Deviations from these standards can have grave repercussions on patient health and well-being.
It is our responsibility to share this information with patients and practitioners alike, urging them to consider these critical factors when selecting a compounding pharmacy. Price should not be the sole determining factor; the quality of chemicals used and adherence to rigorous compounding standards are paramount. There are no shortcuts when it comes to safeguarding the health and well-being of patients.
As we celebrate our 56th year in business, our mission remains unchanged: to deliver a superior product alongside unparalleled customer service. We firmly believe that the measures we undertake set us apart as leaders in the field of compounding pharmacies.
Both I and pharmacist Dana Madievsky stand ready to address any inquiries you may have.